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Saving all data in its original format also improves efficiency in responding to customer requests. Not only does this feature reduce paper cost but also provide professional service and consequently increase profits.
For example, often during A/R collection, the customer would request a copy of a certain invoice or customer statement. With Comeleon Software, it is not necessary for the A/R clerk to open filing cabinets and to manually look through folders. Our engineers have created Aged Accounts Receivable Report on the screen that can be used for immediate A/R collection.
Also, notes or memos can be entered into the system as the clerk talks with the customer, and requested customer statement or invoice can be readily re-printed with one or two keystrokes.
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